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HP HP2-H41 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What does the HP Embedded Web Server do?

A) Enables remote management of the imaging and printing device
B) Automatically configures settings upon connection to the network
C) Automatically notifies the IT department when an imaging or printing device is in use
D) Shows which devices are available for printing

2. Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)

A) Schematics
B) Banners
C) Blue prints
D) CAD drawings
E) Fine art

3. In the technology adoption life cycle, what are the "laggards"?

A) innovators
B) skeptics
C) pragmatists
D) conservatives

4. Which feature is unique to HP flow MFP over non-flow HP MFPs?

A) HP ePrint
B) Single-pass, double-sided scanning
C) Full-size, pull-out keyboard
D) Automatic document feeder

5. What is most important to remember about both transactional and consultative sales?

A) You should minimize time spent with customers.
B) You should focus primarily on volume of sales.
C) You should focus on your customer's business problems.
D) You should focus only on your margin.

Solutions: