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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Establish more rigid role definition for group members
B) Have the group avoid competition with other groups
C) Give individual rewards rather than group rewards
D) Give group rewards rather than individual rewards

2. What is one of the six primary characteristics that define an organization's culture?

A) Political orientation
B) Aggressiveness
C) Market orientation
D) Adaptability

3. What is true about social loafing in the work place?
Select one.

A) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.
B) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.
C) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
D) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.

4. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Leader-participation model
B) Situational leadership theory
C) Path-goal theory
D) Leader-member exchange theory

5. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A) Overcome time and space constraints and create limited social context
B) Reduce telecommunications costs and increase paraverbal cues
C) Reduce paraverbal cues and create more frequent social context
D) Improve employee satisfaction and create more frequent social context

Solutions: