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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) director of distributed systems
B) director of service management
C) manager of applications support
D) director of mobile applications

2. Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A) Service Health Analyzer
B) Run Time Service Model
C) Vertica
D) Operations Logger
E) Business Process Monitor

3. In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A) director of quality assurance
B) director of distributed systems
C) director of performance testing
D) director of service management
E) LOB manager for applications support
F) mobile applications administrator

4. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) reduction in event rates
B) lowering total cost of ownership
C) return on investment
D) operational and capital expense reduction
E) vendor and tool consolidation
F) assured IT Infrastructure uptime

5. Which HP Operations Analytics capability addresses the "data complexity (how to make sense of all the patterns in the data collected)" pain point?

A) Cost of operations, doing more with less
B) Vendor and tool consolidation @ business insight
C) Proactive and predictive analysis

Solutions: