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NEW QUESTION 31
You are creating the authentication portion of an add-in and have several options.
The agents will have access to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.
- A. Authenticate via username and password that are stored in add-in server configuration variables.
- B. Authenticate via staff account and session ID by calling prepareConnectsession.
- C. Authenticate via a customized SAML authentication structure.
- D. Authenticate via a single username and password that is stored in a text file included with the add-in.
Answer: B
NEW QUESTION 32
You build a Custom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI: :getCustomObjectMetadata ()
- B. ConnectAPI::getMenuValues()
- C. ConnectAPI::gstNamedValues()
- D. ConnectAPI::getMetadata{)
Answer: C
NEW QUESTION 33
You have been tasked with implementing the Syndicated ConditionalChatLink widget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
- A. custom_fields: "{\"S4\":\"8\"}
- B. custom-fields: "54:8"
- C. custom_fields: "{\"8\":\"54\">
- D. custom-fields: "{"54":"8"}"
Answer: C
NEW QUESTION 34
How can you make the Incident.Subject workspace field "required" from within the Workspace Add-in code?
A)
B)
C)
D)
- A. Option D
- B. Option B
- C. Option C
- D. Option A
Answer: B
NEW QUESTION 35
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)
B)
C)
D)
- A. Option D
- B. Option C
- C. Option B
- D. Option A
Answer: A
NEW QUESTION 36
Which API operation can be used to retrieve a list of all Incident Queue labels and IDs configured on your Oracle B2C Service site?
- A. GetMetaData
- B. QueryObjects
- C. GatValuesForNamedlDHierarchy
- D. GatValuesForNamedID
Answer: B
NEW QUESTION 37
A custom controller, ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
- A. /ci/ajaxCustom/getData
- B. /cc/ajaxCustom/getData
- C. /ci?ajaxCustom/getData
- D. /cc?ajaxCustom/getData
Answer: C
NEW QUESTION 38
You want to write a custom widget that allows input of Incident Custom Fields that has both required and nonrequired fields.
Identify the correct method using the Connect for PHP API to determine which fields are required when saving an existing incident.
- A. Use ROQL to fetch the incident and inspect constraints to see if is_required_for_save is set to true.
- B. Make a call to the rncphp\incident: :getMetadata() static method to inspect the is_recfu.ireci_for_upcia.te constraint of each custom field.
- C. Make a call to the RNCPHPMncident: :getRequired() static method to inspect the is_required_for_update constraint of each custom field.
- D. Use ROQL to query the incident and look at the constraint of each custom field to see if is_required_for_save IS set to true.
Answer: D
NEW QUESTION 39
You are implementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat request dialog box to display automatically?
- A. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
- B. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
- C. Set the timeout attribute to null and call the global offerchat () method.
- D. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
Answer: A
NEW QUESTION 40
Which are three valid uses of the static methods available in where clause as an input argument?
- A. Account::first("Login LIKE 'Jo%'")
- B. Contact::last("Name.Last = 'Smith'")
- C. Contact::get("Name.Last LIKE 'Harr%'")
- D. Contact::first("Name.Last = 'Smith'")
- E. Contact::find("Name.Last LIKE 'Harr%'")
- F. Contact::find("Incident.Refno LIKE '2015-09-% ' ''
Answer: D,E,F
NEW QUESTION 41
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.
- A. Image size needs to be bigger.
- B. Custom widgets cannot be used on pages that are accessible to users with disabilities.
- C. The alt attribute on the image tag is missing.
- D. Images cannot be used on pages that are accessible to users with disabilities.
Answer: A
NEW QUESTION 42
Which function in Yahoo! User Interface Library (YUI) is used to select an element from the view.php file?
- A. Rightnow.Y.select ();
- B. Rightnow.Y.get ();
- C. this.Y.one ();
- D. Rightnow.Y-one ( );
- E. this.Y.3elect ();
Answer: A
NEW QUESTION 43
You need to set the address of a new contact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?
A)
B)
C)
D)
E)
- A. Option D
- B. Option E
- C. Option C
- D. Option B
- E. Option A
Answer: B
NEW QUESTION 44
Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.
- A. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
- B. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
- C. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report. RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
- D. RightNowSyncPortciient.setReportFiiters can be used directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
Answer: C
NEW QUESTION 45
In which three ways can a user session end in the Oracle B2C Service customer portal?
- A. The user logs out of the customer portal.
- B. The user opens another interface's customer portal on the same site.
- C. The user closes all browser Instances associated with the session.
- D. By default, the session expires in 15 minutes.
- E. The user logs out of the customer portal admin panel.
Answer: B,C,E
NEW QUESTION 46
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
- A. A mobile page set mapping has not been enabled.
- B. The pre_age_render hook Should Set the USER_AGENT cookie.
- C. The post_page_render hook should set the user agent cookie.
- D. Cookies are required for Custom Portal.
- E. The login_required attribute of the Page metatag should be set to false.
Answer: E
NEW QUESTION 47
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