
Pass Your Education-Cloud-Consultant Exam Easily With 100% Exam Passing Guarantee [2021]
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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 21
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
- A. Attribute
- B. Case Comment
- C. Behavior Response
- D. Case
Answer: C,D
NEW QUESTION 22
A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.
Which objects should the consultant include in the report?
- A. Course Connections with Academic Program
- B. Term Grades with Contact
- C. Education History with Account
- D. Program Enrollment with Contact
Answer: B
NEW QUESTION 23
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
- A. Alert Reason
- B. Success Plan Type
- C. Appointment Topic
- D. Case Status
Answer: C
NEW QUESTION 24
How should a consultant prepare for a successful Education Cloud discovery session with an institution?
- A. Review the institution's strategic plan.
- B. Build the institution's technology roadmap.
- C. Create an Education Cloud storyboard.
- D. List the current challenges in education.
Answer: C
NEW QUESTION 25
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.
Which solution should the consultant recommend to meet the requirement?
- A. Salesforce CPQ
- B. Financial Service Cloud
- C. Salesforce File
- D. A third-party app
Answer: A
NEW QUESTION 26
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?
- A. Course Connection
- B. Time Block
- C. Course Offering
- D. Attendance Event
Answer: C
NEW QUESTION 27
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Tableau CRM
- B. Einstein Prediction Builder
- C. Insights Platform Data Integrity
- D. Nonprofit Success Pack
Answer: D
NEW QUESTION 28
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.
Which solution should the consultant recommend?
- A. Gmail Integration
- B. Salesforce Inbox
- C. Custom automation
- D. Einstein Activity Capture
Answer: D
NEW QUESTION 29
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
- A. Digital Engagement
- B. Einstein Next Best Action
- C. Salesforce Identity
- D. Service Cloud
Answer: D
NEW QUESTION 30
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
- A. Event Monitoring
- B. Elevate and Giving Pages
- C. App on the AppExchange
- D. Gift Entry Manager
Answer: C
NEW QUESTION 31
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
- A. Lightning Connect
- B. EDA Settings
- C. Data Loader
- D. EDA Data Dictionary
Answer: D
NEW QUESTION 32
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?
- A. CumulusCI (CCI)
- B. SFDO Open Source Contributors
- C. Sector: Higher Education
- D. SFDO Major Release Announcements
Answer: B
NEW QUESTION 33
University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on their phone.
Which identity management feature should the consultant recommend to meet this requirement?
- A. Social sign-on
- B. Single sign-on
- C. Connected apps
- D. Multi-factor authentication
Answer: D
NEW QUESTION 34
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?
- A. Success Team
- B. Public Group
- C. Chatter group
- D. Queue
Answer: C
NEW QUESTION 35
A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?
- A. Customer Community Plus
- B. Customer Community Plus Login
- C. Customer Community
- D. Customer Community login
Answer: B
NEW QUESTION 36
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
- A. Capacity to administer
- B. Business objectives
- C. Leadership sponsorship
- D. Metric identification
Answer: D
NEW QUESTION 37
The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
Which reporting solution should the consultant recommend?
- A. Einstein Opportunity Scoring
- B. Opportunity Funnel Report
- C. Salesforce Maps
- D. Einstein Forecasting
Answer: A
NEW QUESTION 38
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