[Nov-2021] 1z0-1034-20 Pre-Exam Practice Tests Exam Questions and Answers for CX Service Study Guide [Q19-Q38]

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[Nov-2021] 1z0-1034-20 Pre-Exam Practice Tests | Exam Questions and Answers for CX Service Study Guide

Oracle B2C Service Integration and Development 2020 Implementation Essentials Certification Sample Questions


Oracle 1z0-1034-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe Client-side scripting and its use in widgets
  • Use the Connect webservices with desktop add-ins
Topic 2
  • Configure and manage custom fields and custom attributes
  • Modify page params, page logic and page settings
Topic 3
  • Use the site administration on the Agent Desktop
  • Create debugging within Oracle Service Cloud
  • Create Custom Objects
Topic 4
  • Work with custom messagebases and configurations
  • Describe the importance of Internationalization
Topic 5
  • Describe the purpose of the Connect Common Object Model
  • Work with Custom Process Models
Topic 6
  • Describe the purpose of the RightNow Desktop Add-In Framework
  • Describe the uses of Connect for PHP in CP
Topic 7
  • Describe CRUD Operations using Web Services for SOAP
  • Customize and manage Templates, Pages, and Themes
Topic 8
  • Customize Mobile Sites and pageset mappings
  • Describe troubleshooting methods for Add-Ins
Topic 9
  • Explain Searching for Viewing, Editing, Creating, and Customizing Record Types
  • Use the Widget Inspector
Topic 10
  • Explain the advantages of using AJAX for widget/controller interaction
  • Describe the anatomy of a CP page
Topic 11
  • Describe the use of Accelerators to speed integration
  • Describe the purpose of Special Queries and their uses
Topic 12
  • Access CP admin area, identify CP environments and deployment processes
  • Describe a model and its uses

 

NEW QUESTION 19
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.

  • A. The post_page_render hook should set the user agent cookie.
  • B. The login_required attribute of the Page metatag should be set to false.
  • C. The pre_age_render hookShould Set the USER_AGENT cookie.
  • D. Cookies are required for Custom Portal.
  • E. A mobile page set mapping has not been enabled.

Answer: B

 

NEW QUESTION 20
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.

  • A. Custom widgets cannot be used on pages that are accessible to users with disabilities.
  • B. Images cannot be used on pages that are accessible to users with disabilities.
  • C. Image size needs to be bigger.
  • D. The alt attribute on the image tag is missing.

Answer: C

 

NEW QUESTION 21
Identify two statements that are true about system attributes.

  • A. In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
  • B. System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
  • C. System attributes must exist only in the CO package.
  • D. System attributes can be used by the Syndicated ConditionalChatLink widget.

Answer: A,C

 

NEW QUESTION 22
Which statement is true about the JavaScript API?

  • A. It cannot be used in Custom Object workspaces.
  • B. It comes with in-built exception handling.
  • C. It Is available when you use the Connect Common Object Model CCOM for API operations.
  • D. It is available as JavaScript objects and can be exposed through browser controls in a workspace.

Answer: C

 

NEW QUESTION 23
You need to set the address of a new contact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?

A)

B)

C)

D)

E)

  • A. Option B
  • B. Option D
  • C. Option C
  • D. Option E
  • E. Option A

Answer: D

 

NEW QUESTION 24
Identify the correct Connect Web Services for SOAP .NET code snippet for retrieving NamedID values for the Opportunity. Survey object.

  • A. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID ("Opportunity - Survey" , null, clientInfoHeader);
  • B. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID (clientlnf oHeader, null,
    "Opportunity.Survey");
  • C. NamedID [ ] valuesForNamedID = _client. GetNamedlDValues (clientlnf oHeader, null,
    "Opportunity.Survey");
  • D. NamedID [ ] valuesForNamedID = _client. GetOpportunitySurveyValuesByNamedlD <) ;
  • E. NamedID [ ] valuesForNamedID = ^client. GetNamedID (clientlnf oHeader, null,
    "Opportunity.Survey", "values");

Answer: E

 

NEW QUESTION 25
Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.

  • A. It disables access to the Customer Portal Administration area.
  • B. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
  • C. It disables access to Customer Portal files via WebDAV.
  • D. It disables all customizations on the site and redirects end users to Reference Implementation.

Answer: B,C

 

NEW QUESTION 26
Identify two items that accurately describe custom objects.

  • A. It is not possible to roll back deployment of custom objects.
  • B. Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
  • C. Fields on a custom object can be created, but they can never be deleted.
  • D. Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
  • E. CRUD permissions for custom objects can be set per profile.
  • F. Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.

Answer: A,B

 

NEW QUESTION 27
A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
A)

B)

C)

D)

E)

  • A. Option B
  • B. Option D
  • C. Option C
  • D. Option E
  • E. Option A

Answer: D

 

NEW QUESTION 28
Identify three options that describe functionality that is available in the deployment process for Customer Portal.

  • A. ability to deploy pages directly from development to production
  • B. ability to roll back to any of the last five versions of production
  • C. ability to view changes in the staging area
  • D. ability to deploy page sets
  • E. ability to roll back individual files from production
  • F. ability to select individual files to promote to production

Answer: A,B,C

 

NEW QUESTION 29
What two benefits are gained by using Message Bases to control page content in Customer Portal?

  • A. quicker initial page setup
  • B. quicker site copies to different interfaces
  • C. less configuration
  • D. one point of change for page content changes
  • E. Automatic Language Translation!

Answer: B,E

 

NEW QUESTION 30
Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct. You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)

B)

C)

D)

  • A. Option B
  • B. Option D
  • C. Option C
  • D. Option A

Answer: A

 

NEW QUESTION 31
You build aCustom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?

  • A. ConnectAPI::getMetadata{)
  • B. ConnectAPI::getMenuValues()
  • C. ConnectAPI: :getCustomObjectMetadata ()
  • D. ConnectAPI::gstNamedValues()

Answer: D

 

NEW QUESTION 32
Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?

  • A. Create themes in mapping.php by using the <m:theme> page tag.
  • B. Create custom widget that will, among other things, call the setTheme ( ) method.
  • C. Create the post_page_render hook.
  • D. Create the pre_page_r@nder hook.
  • E. Define themes in the template by using the <rn:theme> page tag.
  • F. Create a custom model that will, among other things, call the setTheme ( ) method.
  • G. Create custom controller that will, among other things, call the setTheme ( ) method.

Answer: E,F,G

 

NEW QUESTION 33
Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

  • A. RightNowSyncPortciient.setReportFiiters can be used directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
  • B. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
  • C. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
    RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
  • D. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.

Answer: C

 

NEW QUESTION 34
In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)

B)

C)

D)

  • A. Option B
  • B. Option D
  • C. Option C
  • D. Option A

Answer: A

 

NEW QUESTION 35
Which two methods can be used in the Connect for PHP API to obtain the error code and error text when the connectAPiError exception is thrown?

  • A. logMessageO
  • B. errorCodeO
  • C. errorMessags()
  • D. getMessageO
  • E. getCodeO

Answer: A,D

 

NEW QUESTION 36
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)

B)

C)

D)

E)

  • A. OptionB
  • B. OptionD
  • C. OptionE
  • D. OptionC
  • E. OptionA

Answer: D

 

NEW QUESTION 37
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)

B)

C)

D)

  • A. OptionD
  • B. OptionB
  • C. OptionC
  • D. OptionA

Answer: A

 

NEW QUESTION 38
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