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Community-Cloud-Consultant Dumps 2022 - New Salesforce Community-Cloud-Consultant Exam Questions
Community-Cloud-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Community-Cloud-Consultant dumps will include the following topics:
- Implementation 22%
- Templates and Use Cases 8%
- Sharing and Security 20%
- Community Setup 18%
- Community Builder 12%
- Community Management 11%
- Content 9%
NEW QUESTION 89
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.
What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Redirect users to a custom page displaying a user agreement before users login for the first time
- B. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
- C. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
- D. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"
- E. Use login flows to show the user agreement when Community users log in for the first time
Answer: B,C,E
NEW QUESTION 90
Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object.How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Clone an object page and associate it to the Shipment object
- B. Clone a standard page and associate it he Shipment object.
- C. Create an object page associated to the Shipment object.
Answer: C
NEW QUESTION 91
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Mobile Administration.
- B. Community URL.
- C. Global Header.
- D. Appending "/one/one.app" to the Community URL.
Answer: B,C
NEW QUESTION 92
Universal Containers needs to enable public access to a Community.
How should a Salesforce Admin fulfill this requirement?
- A. Update the setting to Public Visibility for all Community pages
- B. Enable "Give access to public API requests on Chatter"
- C. Enable the "Public can access the community" checkbox
- D. Update the setting to "Allow access without login"
Answer: B
NEW QUESTION 93
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:
- A. Customer Service
- B. Customer Account Portal
- C. Partner Central
- D. Salesforce Tabs + Visualforce
Answer: A
NEW QUESTION 94
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
- A. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
- B. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
- C. Create 1 Community for both customers and partners
- D. Create 2 Communities 1 Partner Community and 1 Customer Community
Answer: C
NEW QUESTION 95
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identified a group of Partners to collaborate with during the entire acquisition process. These Partners are members of NTO's Partner community.
Which option should NTO use to ensure that only the selected group of Partners have visibility to the acquisition?
- A. Mention only selected collaboration Partners.
- B. Manually share records with selected collaboration Partners.
- C. Set Chatter group email settings for selected collaboration Partners to Limited.
- D. Create an Unlisted Chatter Group for selected collaboration Partners.
Answer: D
NEW QUESTION 96
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases.
They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
- A. Use the Case object with full layout, return five records, and use the 'My Cases' list view
- B. Use the 'My Cases' list view with compact layout, return five records, and disable public access
- C. Use the Case object, return five records, use the 'My Cases' list view, and disable public access
- D. Usethe Case object with compact layout, return five records, and use the 'My Cases' list view
Answer: C
NEW QUESTION 97
Universal Containers is setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
Select one or more of the following:
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION 98
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.
- A. Add discussions on topics that can be published in the Community.
- B. Create email templates to be used in the community.
- C. Configure a search for articles and discussions in the Community.
- D. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
- E. Gather branding assets, including images and logo for the Community.
Answer: B,D,E
NEW QUESTION 99
Universal Containers builds their customer Community on Customer Services Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
Select one or more of the following:
- A. From the Community site
- B. From the Community Workspaces
- C. From the All Communities setup page
- D. From the Community Builder
Answer: B
NEW QUESTION 100
Universal Containers is launching a Community with the following requirements:
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
- A. Koa
- B. Aloha
- C. Kokua
- D. Customer Service (Napili)
Answer: D
NEW QUESTION 101
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Set the number of users to 5 in the property editor for the component.
- B. Drag the Reputation Leaderboard Component to the Community page in Community Management.
- C. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- D. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- E. Select the Show User Rank checkbox for the component in the property editor.
Answer: A,D,E
NEW QUESTION 102
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task?
- A. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
- B. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
- C. Create aDetail page for the Custom Object and add it as a tab in Community Management
- D. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
Answer: D
NEW QUESTION 103
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 104
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?
- A. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.
- B. Design and develop custom Community Lightning Components for surveys and electronic signatures.
- C. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners
- D. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.
Answer: D
NEW QUESTION 105
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become partners. How should the coffee companies administrator meet these requirements?
Select one or more of the following:
- A. Create a Public Community and let brand advisors and consumers register themselves
- B. Create a Public Community for consumers and brand advisors
- C. Create a Private Community and let brand advisors and consumers register themselves
- D. Create a Public Community for consumers and a separate Private Community for brand advisors
Answer: A
NEW QUESTION 106
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
- A. Create a Global Action and update the layout to include required fields.
- B. Create a new Case page in Community Builder and include required fields.
- C. Create a custom case page for Guest users and add required fields.
- D. Create a record type for Guest users and associate to the Case page layout.
Answer: D
NEW QUESTION 107
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.
Which approach should the Community Cloud consultant recommended to accomplish this?
Select one or more of the following:
- A. Send an email to the administrator when the opportunity is marked closed won so they can create users
- B. Use a schedule report that alerts the Salesforce administrator of the new contacts
- C. Use a workflow rule to create a task for the administrator with a list of contacts that should be users
- D. Use a trigger to create Community users for all related contacts on the account
Answer: D
NEW QUESTION 108
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task?
Select one or more of the following:
- A. Enable Person Accounts and set the accounts as Community users
- B. Use the Salesforce Community user API to create users from contacts
- C. Use data loader to export contacts and insert as Community users
- D. Use the Data Import Wizard to create users from contacts
Answer: A
NEW QUESTION 109
Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. The Salesforce Admin has validated the following on the Community user profile: * Users Profile has Read Access on the Invoice Object * Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'
- B. Verify that the Invoices tab is under the Selected tab in Community Management
- C. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type:
Invoices.' - D. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
Answer: A
NEW QUESTION 110
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Community Managers are able to view all Community Users regardless of the organization-wide defaults
- B. Community users in the same community can see each other, regardless of the organization-wide defaults.
- C. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- D. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
- E. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
Answer: E
NEW QUESTION 111
The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers Select one or more of the following:
- A. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
- B. Place hotlink URLs to these topics in the header component
- C. Use the Featured Topics component to promote the topics related to these new articles
- D. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component
- E. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
Answer: A,C,E
NEW QUESTION 112
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