Best CompTIA 220-1102 Exam Practice Material Updated on Jun 20, 2026
New 220-1102 Actual Exam Dumps, CompTIA Practice Test
NEW QUESTION # 139
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
Answer:
Explanation:
Explanation:
UPS > Surge protector = Computer, wifi router, cable modem
Surge protector = wallOutlet , printer and scanner
NEW QUESTION # 140
A technician is trying to connect to a user's laptop in order to securely install updates. Given the following information about the laptop:
Which of the following should the technician do to connect via RDP?
- A. Confirm the user can ping the default gateway.
- B. Open port 3389 on the Windows firewall.
- C. Change the IP address on the user's laptop.
- D. Change the subnet mask on the user's laptop.
Answer: B
Explanation:
In order to connect to a user's laptop via RDP, the technician should open port 3389 on the Windows firewall. This is because RDP uses port 3389 for communication12. The other options are not necessary or relevant for establishing an RDP connection.
* Confirming the user can ping the default gateway is not required for RDP, as it only tests the network connectivity between the user's laptop and the router. RDP works over the internet, so the technician should be able to ping the user's laptop directly using its IP address3.
* Changing the IP address on the user's laptop is not needed for RDP, as long as the IP address is valid and not conflicting with another device on the network. The user's laptop has a valid IP address of
192.168.0.45, which belongs to the same subnet as the gateway (192.168.0.1) and the subnet mask (255.255.255.0)4.
* Changing the subnet mask on the user's laptop is not required for RDP, as long as the subnet mask matches the network configuration. The user's laptop has a correct subnet mask of 255.255.255.0, which defines a network with 254 possible hosts4.
References:
1: [What is RDP and How Does It Work? - CompTIA] 2: CompTIA A+ Certification Exam Core 2 Objectives
- CompTIA 3: [Ping (networking utility) - Wikipedia] 4: [IP address - Wikipedia] : What is RDP and How Does It Work? - CompTIA : CompTIA A+ Certification Exam Core 2 Objectives - CompTIA : Ping (networking utility) - Wikipedia) : IP address - Wikipedia
NEW QUESTION # 141
Users access files in the department share. When a user creates a new subfolder, only that user can access the folder and Its files. Which of the following will MOST likely allow all users to access the new folders?
- A. Removing archive attribute
- B. Requiring multifactor authentication
- C. Assigning share permissions
- D. Enabling inheritance
Answer: D
Explanation:
Explanation
Enabling inheritance is a method that allows new subfolders to inherit the permissions and settings from their parent folder. If users can access files in the department share, but not in the new subfolders created by other users, it may indicate that inheritance is disabled and that each new subfolder has its own permissions and settings that restrict access to only the creator. Enabling inheritance can help resolve this issue by allowing all users to access the new subfolders with the same permissions and settings as the department share. Assigning share permissions, requiring multifactor authentication, and removing archive attribute are not methods that can most likely allow all users to access the new folders.
NEW QUESTION # 142
You are configuring a home network for a customer. The customer has requested the ability to access a Windows PC remotely, and needs all chat and optional functions to work in their game console.
INSTRUCTIONS
Use the drop-down menus to complete the network configuration for the customer. Each option may only be used once, and not all options will be used. Then, click the + sign to place each device in its appropriate location. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Answer:
Explanation:
NEW QUESTION # 143
A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?
- A. Network and Sharing Center
- B. Security and Maintenance
- C. User Accounts
- D. System
Answer: C
Explanation:
User Accounts is a Control Panel utility that allows the technician to manage user accounts and groups on a workstation1. The technician can use User Accounts to grant local administrative access to a user by adding the user to the Administrators group1. The Administrators group has full control over the workstation and can perform tasks such as installing software, changing system settings, and accessing all files.
References: 1: User Accounts (Control Panel) (https://docs.microsoft.com/en-us/windows/win32/shell/user- accounts) : Local Users and Groups (https://docs.microsoft.com/en-us/windows-server/identity/ad-ds/plan
/security-best-practices/local-users-and-groups)
NEW QUESTION # 144
Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.
INSTRUCTIONS
Quarantine and configure the appropriate device(s) so that the users' audio issues are resolved using best practice procedures.
Multiple devices may be selected for quarantine.
Click on a host or server to configure services.





Answer:
Explanation:
See the Explanation for the solution.
Explanation:
Host 2 and Media Server put them to Quarantine.
NEW QUESTION # 145
A user calls the help desk and reports a workstation is infected with malicious software. Which of the following tools should the help desk technician use to remove the malicious software? (Select TWO).
- A. File Explorer
- B. Windows Defender
- C. Windows Firewall
- D. User Account Control
- E. Network Packet Analyzer
- F. Windows Backup and Restore
Answer: B,C
NEW QUESTION # 146
A user is setting up a computer for the first time and would like to create a secondary login with permissions that are different than the primary login. The secondary login will need to be protected from certain content such as games and websites. Which of the following Windows settings should the user utilize to create the secondary login?
- A. Privacy
- B. Personalization
- C. Accounts
- D. Shared resources
Answer: C
Explanation:
Explanation
To create a secondary login with different permissions in Windows 10, the user should utilize the Accounts setting. Here are the steps to create a new user account with different permissions:
Right-click the Windows Start menu button.
Select Control Panel.
Select User Accounts.
Select Manage another account.
Select Add a new user in PC settings.
Use the Accounts dialog box to configure a new account.
NEW QUESTION # 147
Which of the following should be used to configure automatic backups on macOS?
- A. Disaster Recovery
- B. Mission Control
- C. System Restore
- D. Time Machine
Answer: A
Explanation:
Time Machine is the built-in backup feature for macOS that allows users to back up their system automatically. It continuously backs up everything on the Mac, including files, applications, system files, and settings, allowing users to restore their system to a previous state if needed. Time Machine operates by creating hourly backups for the past 24 hours, daily backups for the past month, and weekly backups for all previous months. Other options like "Mission Control" help in organizing windows, while "System Restore" is a feature more common in Windows operating systems, not macOS.
References:
Apple Support: Use Time Machine to back up or restore your Mac
CompTIA A+ Study Guide - Backup and Recovery Concepts in macOS (Whizlabs)
NEW QUESTION # 148
A technician is troubleshooting a PC that will not run Windows Defender. Windows Defender has been disabled and no other antivirus is installed on the PC. Which of the following would have caused this issue?
- A. Spyware
- B. Keylogger
- C. Rootkit
- D. Ransomware
Answer: C
Explanation:
Detailed Explanation with Core 2 Reference:
Rootkits can disable antivirus programs, including Windows Defender, as they operate at a low level within the OS to avoid detection. This issue falls under malware types and removal strategies in Core 2 (Core 2 Objective 2.3).
NEW QUESTION # 149
A developer is creating a shell script to automate basic tasks in Linux. Which of the following file types are supported by default?
- A. .sh
- B. .js
- C. .vbs
- D. .py
Answer: A
Explanation:
Explanation
https://www.educba.com/shell-scripting-in-linux/
NEW QUESTION # 150
Upon downloading a new ISO, an administrator is presented with the following string:
59d15a16ce90cBcc97fa7c211b767aB
Which of the following BEST describes the purpose of this string?
- A. AES-256 verification
- B. Digital signature verification
- C. Hash verification
- D. XSS verification
Answer: C
Explanation:
Explanation
Hash verification is a process that verifies the integrity of a file by comparing the hash value of the downloaded file to the hash value provided by the source1
NEW QUESTION # 151
A technician wants to update the local security policies on a Windows machine but is unable to launch the expected snap-in. Which of the following is the most likely reason?
- A. The user did not sign the end user license agreement.
- B. An antivirus application is blocking access.
- C. The user disabled the User Account Control.
- D. The computer is running Windows Home.
Answer: D
Explanation:
The inability to launch the expected security policy snap-in is likely because the computer is running Windows Home edition, which does not include the Group Policy Editor or certain other administrative tools available in Professional, Enterprise, and Education editions. The Home edition is designed for general consumer use and lacks some of the advanced security and management features found in higher editions.
NEW QUESTION # 152
A company is retiring old workstations and needs a certificate of destruction for all hard drives. Which of the following would be BEST to perform on the hard drives to ensure the data is unrecoverable? (Select TWO).
- A. Low-level formatting
- B. Recycling
- C. Standard formatting
- D. Drilling
- E. Incinerating
- F. Erasing
Answer: D,E
Explanation:
Drilling and incinerating are physical destruction methods that make the data on hard drives unrecoverable.
Standard formatting, erasing and low-level formatting are logical methods that can be reversed with data recovery tools. Recycling is not a destruction method at all. Verified References: https://www.comptia.org
/blog/what-is-a-certificate-of-destruction https://www.comptia.org/certifications/a
NEW QUESTION # 153
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?
- A. Update the browser's CRLs
- B. Contact the ISP to report the CFCs concern
- C. File a trouble ticket with the bank.
- D. Instruct the CFO to exit the browser
Answer: A
Explanation:
Explanation
The technician should update the browser's CRLs first. The error message indicates that the certificate revocation list (CRL) is not up to date. Updating the CRLs will ensure that the browser can verify the authenticity of the bank's website.
NEW QUESTION # 154
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
Answer:
Explanation:
Explanation:
UPS > Surge protector = Computer, wifi router, cable modem
Surge protector = wallOutlet , printer and scanner
NEW QUESTION # 155
A developer reports that a workstation's database file extensions have been changed from .db to .enc. The developer is also unable to open the database files manually. Which of the following is the best option for recovering the data?
- A. Rebooting into safe mode
- B. Utilizing the backups
- C. Using an AV to scan the affected files
- D. Accessing a restore point
Answer: B
Explanation:
The scenario described in the question suggests that the workstation has been infected by a ransomware, which is a type of malware that encrypts the files on the target system and demands a ransom for the decryption key12. The file extension .enc is commonly used by some ransomware variants to mark the encrypted files34. The developer is unable to open the database files manually because they are encrypted and require the decryption key, which is usually held by the attacker.
The best option for recovering the data is to utilize the backups, assuming that the backups are recent, valid, and not affected by the ransomware. Backups are copies of the data that are stored in a separate location or device, and can be used to restore the data in case of a disaster, such as a ransomware attack . By restoring the data from the backups, the developer can avoid paying the ransom and losing the data permanently.
Accessing a restore point is not a good option, because restore points are snapshots of the system settings and configuration, not the data files. Restore points can help to undo some system changes, such as installing a faulty driver or software, but they cannot recover the encrypted data files .
Rebooting into safe mode is also not a good option, because safe mode is a diagnostic mode that allows the system to run with minimal drivers and services, but it does not affect the data files. Safe mode can help to troubleshoot some system issues, such as malware infections, but it cannot decrypt the data files .
Using an AV to scan the affected files is also not a good option, because an AV is a software that can detect and remove some malware, but it cannot decrypt the data files. An AV can help to prevent or remove some ransomware infections, but it cannot recover the encrypted data files .
Reference: 1: CompTIA A+ Certification Exam Core 2 Objectives, page 10 2: CompTIA A+ Core 2 (220-1102) Complete Video Course, Lesson 26 Documentation 3: How to remove .enc file virus (Ransomware virus removal guide) 4: Enc File Extension - What is an .enc file and how do I open it? : CompTIA A+ Certification Exam Core 2 Objectives, page 13 : CompTIA A+ Core 2 (220-1102) Complete Video Course, Lesson 26 Documentation : What is a restore point? : How to use System Restore on Windows 10 : [What is Safe Mode?] : [How to boot into Safe Mode on Windows 10] : CompTIA A+ Certification Exam Core 2 Objectives, page 10 : [Can antivirus software remove ransomware?]
NEW QUESTION # 156
Which of the following is the best way to limit the loss of confidential data if an employee's company smartphone is lost or stolen?
- A. Configuring remote wipe
- B. Installing a VPN
- C. Enabling backups
- D. Implementing location tracking
Answer: A
Explanation:
Configuring remote wipe allows the device owner or administrator to erase all the data on the device remotely, in case it is lost or stolen. This prevents unauthorized access to confidential data and reduces the risk of data breaches. Installing a VPN, implementing location tracking, and enabling backups are useful features, but they do not directly limit the loss of data if the device is compromised. Reference: CompTIA A+ Certification Exam Core 2 Objectives, Domain 2.0: Security, Objective 2.5: Given a scenario, use methods to secure mobile devices.
NEW QUESTION # 157
A technician, who is working at a local office, has found multiple copies of home edition software installed on computers. Which of the following does this MOST likely violate?
- A. EULA
- B. Open-source agreement
- C. DRM
- D. Pll
Answer: A
Explanation:
The installation of home edition software on computers at a local office most likely violates the EULA. EULA stands for End User License Agreement and is a legal contract that specifies the terms and conditions for using a software product or service. EULA typically covers topics such as license scope, duration and limitations, rights and obligations of the parties, warranties and disclaimers, liability and indemnity clauses, and termination procedures. EULA may also restrict the use of home edition software to personal or non-commercial purposes only, and prohibit the use of home edition software in business or professional settings. Violating EULA may result in legal actions or penalties from the software vendor or developer. PII stands for Personally Identifiable Information and is any information that can be used to identify or locate an individual, such as name, address, phone number, email address, social security number or credit card number.
PII is not related to software installation or licensing but to data protection and privacy. DRM stands for Digital Rights Management and is a technology that controls or restricts the access and use of digital content, such as music, movies, books or games. DRM is not related to software installation or licensing but to content distribution and piracy prevention. Open-source agreement is a type of license that allows users to access, modify and distribute the source code of a software product or service freely and openly. Open-source agreement does not restrict the use of software to home edition only but encourages collaboration and innovation among developers and users. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 5.1
NEW QUESTION # 158
A user opened a ticket regarding a corporate-managed mobile device. The assigned technician notices the OS Is several versions out of date. The user Is unaware the OS version is not current because auto-update is turned on. Which of the following is MOST likely the cause of the Issue?
- A. The device is restricted from updating due to a corporate security policy.
- B. The device needs domain administrator confirmation to update to a major release.
- C. The device does not have enough free space lo download the OS updates.
- D. The device is not compatible with the newest version of the OS.
Answer: A
Explanation:
A corporate security policy can restrict a corporate-managed mobile device from updating its OS automatically, even if the auto-update feature is turned on. This can be done to prevent compatibility issues, security risks or performance problems caused by untested or unwanted updates. The device administrator can control when and how the updates are applied to the device. The device not having enough free space, needing domain administrator confirmation or being incompatible with the newest version of the OS are not likely causes of the issue, since the user would receive an error message or a notification in those cases. Verified References: https://www.comptia.org/blog/mobile-device-management
https://www.comptia.org/certifications/a
NEW QUESTION # 159
The command cac cor.ptia. txt was issued on a Linux terminal. Which of the following results should be expected?
- A. The contents of the text comptia.txt will be replaced with a new blank document
- B. The contents of the text comptia. txt would be displayed.
- C. The contents of the text comptia.txt would be categorized in alphabetical order.
- D. The contents of the text comptia. txt would be copied to another comptia. txt file
Answer: B
Explanation:
Explanation
The command cac cor.ptia. txt was issued on a Linux terminal. This command would display the contents of the text comptia.txt.
NEW QUESTION # 160
When a user is in the office, web pages are loading slowly on the user's phone. Which of the following best explains this issue?
- A. Degraded network service
- B. High network traffic
- C. Exceeded the data usage limit
- D. Sluggish response time
Answer: B
Explanation:
When a user experiences slow web page loading on their phone while in the office, the most likely cause is:
* High network traffic:In an office environment, many devices are often connected to the network simultaneously, which can lead to congestion and slow internet speeds. High network traffic means more devices are competing for the same bandwidth, causing delays.
* Exceeded the data usage limit:This typically applies to cellular data plans, not Wi-Fi in an office setting.
* Sluggish response time:This is a symptom rather than a cause and can result from high network traffic.
* Degraded network service:While this could be a factor, it is broader and less specific than high network traffic, which is more directly related to the user's experience.
Reference:
CompTIA A+ 220-1102 Exam Objectives, Section 2.7: Given a scenario troubleshoot problems with wired and wireless networks.
Network performance troubleshooting documentation.
NEW QUESTION # 161
A customer wants to make sure the data is protected and secure on a Windows laptop's hard drive. Which of the following is the best solution?
- A. Shadow Copy
- B. Windows Backup
- C. Trusted Platform Module
- D. BitLocker
Answer: D
Explanation:
BitLocker is a full-disk encryption feature included with Windows Vista and later. It is designed to protect data by providing encryption for entire volumes. By encrypting the hard drive, BitLocker prevents unauthorized access to the data stored on the drive, securing it in case the laptop is lost or stolen. BitLocker is preferable over options like Windows Backup (which is for data recovery, not encryption), Shadow Copy (used for backup and does not encrypt data), and Trusted Platform Module (TPM, which is a hardware component used alongside BitLocker for securing encryption keys).
NEW QUESTION # 162
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