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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Which is NOT a key element of an Exceptional Web Experience?

A) Trustworthy
B) Portable
C) Consuming
D) Engaging

2. IBM Content Accelerator consists of which of the following products?

A) IBM Lotus Notes, IBM Sametime, IBM Connections
B) Lotus Quickr, IBM Symphony, IBM Mashup Center
C) OmniFind Enterprise Edition, Lotus Quickr, IBM Web Content Manager
D) IBMConnections, Lotus Quickr, IBM Sametime

3. Which statement below is FALSE?

A) SAP tends to focus on intranet portals
B) IBM WebSphere Portal tends to focus only banking solutions
C) Tibco tendsto focus on transactional portals
D) Vignette tends to focus on content portals

4. Which approach does IBM recommend for customers in deliveringtheir Exceptional Web Experience to mobile devices?

A) Develop only for iPhone since it is the market leader
B) Native only - develop a new app to make use of each new phone's native features
C) Browser based web applications -- use device browser to display content
D) Hybrid - use both web and native components to use native device features and utilize the browser interface to deliver content

5. Which of the following is NOT a recommended entry point when exploring customer opportunities?

A) Human Resources (HR) or Operations concerning employee workforce optimization
B) Marketing focused on deepening client relationships
C) Product and Service Development concerns aboutoperational effectiveness
D) Information Technology (IT) revamping their security protocols

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