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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operations & Maintenance | 15% | - Performance optimization and troubleshooting - Monitoring, logging and fault management - Backup, restore and upgrade procedures |
| Topic 2: Installation & Configuration | 25% | - NSOP software installation procedures - Basic and advanced configuration settings - Database and storage configuration |
| Topic 3: SDM Solution Overview | 20% | - Subscriber Data Management concepts - SDM deployment models and use cases - NSOP architecture and components |
| Topic 4: Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Topic 5: Network Planning & Design | 30% | - Interworking with core network elements - High availability and redundancy design - Capacity and dimensioning principles |
Nokia SDM Certification - PS NSOP Sample Questions:
A mobile customer that is reporting excellent growth and margin in an emerging market is complaining bitterly about the quality of voice services. Which options, which are all truthful, do you choose to inform the customer? Note: the customer is accountable for site acquisition.
- A. The voice quality issue is due to some sites not being available before the project planned dates and recommend temporary sites are implemented to cover the gap.
- B. The voice quality issue is the result of the rapid growth and it is recommended to slow down the growth rate.
- C. The voice quality issue is due to coverage problems that will improve over time.
- D. The voice quality issue is not caused by NSN as it is a direct result of sites not being available before the planned date.
Correct Answer: A 🗳️
Which statements BEST describes Network Operations in NSN?
- A. Network Operations is Optimisation, Planning and Maintenance of the Network.
- B. Network Operations is the delivery of full Outsourcing Services for a Network.
- C. Network Operations is the Maintenance of the Network performed as a subset of the Operations Lifecycle.
- D. Network Operations is Operations & Maintenance of the Network.
Correct Answer: D 🗳️
What is the difference between Project Governance and Operational Interaction according to the Operations Model?
- A. Project Governance is describing the interaction between customer and CT Team in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.
- B. Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.
- C. Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is focusing on the day-to-day interfacing between the operations team and the customer demand organization.
- D. Project Governance is intended to cover NSN internal matters that are not directly related to matters between the Operator and NSN, while the Operational Interaction deals with communication.
Correct Answer: C 🗳️
What are the most important elements that MUST be monitored constantly over a project life cycle?
- A. Cost, Time and Scope.
- B. Financial Reports and Schedule.
- C. Contract conditions and Project Deliverables.
- D. Quality and Subcontractor Performance.
Correct Answer: A 🗳️
What are the Performance Management responsibility key areas?
- A. Escalate resource, Analyze Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report & Report Resource Performance
- B. Monitor Resource Performance, Escalate resource, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Control Resource Performance, Report Resource Performance.
- C. Monitor Resource Performance, Analyze Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report, Control Resource Performance, Report Resource Performance.
- D. Monitor Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report & Report Resource Performance.
Correct Answer: C 🗳️
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