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IBM C2180-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?

A) Note the sub-process as a user story and save it for the next release.
B) Redo Playback 0 and include the sub process.
C) Include the sub-process in Playback 1 without validating with the process owner.
D) Schedule a special iteration and playback to address the sub-process after Playback 3.

2. A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?

A) Create a series of wire frame models.
B) Focus on participants, their actions and sequence of activities.
C) Capture use cases only if they are simple.
D) Have the developers write user stories.

3. Early in process modeling, the process owner explains how a particular part of the process model diagram below should function. Both Task A and B should be accomplished prior to Task C.
Task A and B do not have any specific order in which they must be accomplished. Task C is also completed by a different group than the participant assigned to Task A and B.

Which of the following diagrams implement the scenario according to best practice?

A) Exhibit D
B) Exhibit C
C) Exhibit B
D) Exhibit A

4. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

A) It is a poorly written user story because it specifies implementation details.
B) It is a good user story because it leaves out all implementation details as to how the work will actually get done.
C) It is poorly written user story because it documents what the user needs to do.
D) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.

Solutions: