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Cisco 642-467 Exam Syllabus Topics:

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. When troubleshooting an MWI issue in Cisco Unity Connection, which task should you perform in the phone system component at the beginning of troubleshooting?

A) Run the Check Telephony Integration test.
B) Ensure that MWI is enabled for the user.
C) Ensure that the pilot number matches the Cisco Unified Communications Manager configured pilot number.
D) Ensure that the user has the correct phone system assigned.
E) Ensure that the ports are configured for MWI only.

2. Refer to the exhibit.

When users press the "messages" button on their IP phones to check voice mail, they are hearing a busy signal. What is causing the issue?

A) The Calling Search Space field is misconfigured.
B) The Device Name Prefix field is misconfigured.
C) The Directory Number field is misconfigured.
D) The Port Name field is misconfigured.
E) The Partition field is misconfigured.

3. Refer to the exhibit.

Which application is illustrated in the exhibit?

A) Job Handler
B) Interview Handler
C) Call Handler
D) Audiotext Application Manager
E) Audio Text Manager

4. Which two options are types of directory handlers? (Choose two.)

A) voice-enabled
B) standard hours
C) direct rules
D) forwarded rules
E) phone keypad
F) closed hours

5. Refer to the exhibit.

When SMTP messages are being blocked by a firewall, which of the following implementations can be performed on Cisco Unity Connection to rectify this issue?

A) Configure an SMTP smart host, where all SMTP traffic can be sent
B) Change the SMTP port number to match those ports that are used for the audio.
C) Ensure that messages can be sent in MIME format in Cisco Unity Connection.
D) There are no workarounds to this problem

Solutions: