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Cisco 642-447 Exam Syllabus Topics:

SectionObjectives
Cisco Unified Communications Manager (CUCM) Fundamentals- CUCM architecture and components
  • 1. Call processing model overview
    • 2. Cluster components and roles
      - CUCM installation and initial configuration
      • 1. Service activation and configuration basics
        • 2. Basic system setup
          Voice Gateway and Trunking Basics- Gateway integration
          • 1. PSTN connectivity concepts
            • 2. MGCP, H.323, and SIP basics
              Device and Endpoint Configuration- IP phones and device pools
              • 1. Device pool configuration
                • 2. Phone registration process
                  - User and endpoint management
                  • 1. Directory integration basics
                    • 2. End user configuration
                      Dial Plan and Call Routing- Call routing logic
                      • 1. Call routing behavior in CUCM
                        • 2. Digit analysis process
                          - Dial plan fundamentals
                          • 1. Route patterns and translation patterns
                            • 2. Partitions and calling search spaces
                              Voicemail and Advanced Features- Unity Connection integration
                              • 1. Voicemail configuration basics
                                - Supplementary services
                                • 1. Call forwarding and call pickup
                                  • 2. Class of service concepts

                                    Cisco Implementing Cisco Unified Communications Manager, Part 1 v8.0 (CIPT1 v8.0) Sample Questions:

                                    1. Which three can be assigned a partition? (Choose three.)

                                    A) translation pattern
                                    B) IP phone
                                    C) route pattern
                                    D) gateway
                                    E) directory number
                                    F) gatekeeper


                                    2. Which statement describes what happens when a failed primary Cisco Unified Communications Manager comes back into service?

                                    A) The primary Cisco Unified CM must be added manually back to the group.
                                    B) The group automatically re-elects a new primary Cisco Unified CM when it is out of service, and it rejoins the group as a member Cisco Unified CM.
                                    C) A new temporary region is created automatically to avoid conflicts until database resynchronization finishes.
                                    D) Devices in that group automatically reregister with the primary Cisco Unified CM.


                                    3. Where is toll-fraud prevention configured in Cisco Unified Communications manager?

                                    A) Route lists
                                    B) Enterprise parameters
                                    C) Service parameters
                                    D) Route patterns


                                    4. Which of the following actions will prevent devices from being able to initiate conferences?

                                    A) Remove the default MRGL from the device pool.
                                    B) Exclude the conference media resource partitions from the CSS.
                                    C) Place all conference media resources in MRGs and exclude these MRGs from the MRGL
                                    D) Exclude the conference media resources from all MRGs


                                    5. How are Cisco Unified CallManager location parameters used?

                                    A) Implement call admission control in a centralized call processing deployment.
                                    B) Assign directory numbers to devices as they connect to the IP telephony network.
                                    C) Provide alternate call routing when the primary call path is unavailable.
                                    D) Specify the bandwidth used for audio and video calls.


                                    Solutions:

                                    Question # 1
                                    Answer: A,C,E
                                    Question # 2
                                    Answer: D
                                    Question # 3
                                    Answer: C
                                    Question # 4
                                    Answer: C
                                    Question # 5
                                    Answer: A

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