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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

Consider a customer's dialing plan and programming shown in the exhibit.
Assuming all required Route List indexes have been programmed, why will the station call of 6-544-3333 not complete?

A) ACI Access Code was not dialed.
B) 3333 is Denied under the SDRR programming
C) AC2 Access Code was not dialed
D) NXX 544 is not provisioned in the customer's database

2. Click the Exhibit button.

A customer has a Communication Server 1000 RIs. 7 x system with System Manger / Unified Management (UCM) enabled. They have requested the addition of two new UCM Administrator User with the limited ability to provision telephones at each site. Refer to the exhibit for the roles current existing in the system.
Which action can the Network Administrator take to add these new accounts per the customer's requirements?

A) Change the built-in MemberRegister role to add the permissions required to allow telephone configuration.
B) Change the built-in role Patcher role to remove all permissions except those that allow telephone configuration.
C) Add a new TelephonyAdmin role with the specific permissions required to allow telephone configuration.
D) Assign the new users to the built-in NetworkAdministrator role because it has the permissions that allow telephone configuration.

3. Click the Exhibit button.

A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
In reviewing the current configuration as shown in the exhibit, what do you conclude?
(Choose two)

A) only internal station users are routing to the Attendant
B) internal station users and non tie line users are routing to the Attendant
C) all caller types are receiving an overflow tone
D) NET_DATA Attendant and tie trunk users are receiving an overflow tone

4. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Interzone Traffic to Best Bandwidth
B) Change Resource Type to Private
C) Change Zone Intent VTRK
D) Change Interzone to Best Quality

5. When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?

A) Deploy ESA Package 387 (Virtual Office Enhancement)
B) Deploy Discovery Manager (DM)
C) Deploy Location Information Services (US)
D) Deploy ESA Package 382 (Virtual Office).

Solutions: