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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Interzone Traffic to Best Bandwidth
B) Change Resource Type to Private
C) Change Zone Intent VTRK
D) Change Interzone to Best Quality

2. In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

A) The DIALPLAN prompt in CDB must be configured to PUB.
B) The D1ALPLAN prompt must be configured to PPV.
C) ZBD option in the Customer Data block must be configured to PUB.
D) Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message

3. What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?

A) the DIALPLAN prompt
B) the ZONE prompt
C) the ZBO prompt
D) the NUMZONE prompt

4. The Allow Last Digit Repeat function permits a repeated last digit of an ESDN to terminate the call immediately, similar to pressing the octothorpe (#) key. This prevents an ESA call from being dropped if the last ESDN digit is accidentally dialed again, but also processes the call immediately, rather than allowing an extended pause waiting for an additional digit.
To use this feature, which task must you complete first?

A) enter a Misdial Delay
B) enable ESDN Digit Repetition
C) Create an Emergency Service Directory Number
D) enable Misdial Prevention

5. Which Overlay (LD) is used to find an unused card slot (LUC) for a new Digital Line Card that will support five digital telephones?

A) LD 21
B) LD 20
C) LD 81
D) LD 22

Solutions: