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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The server platform does not meet the requirements.
B) The Windows account does not have permission.
C) The UMS licenses have not been loaded.
D) The UMS service is installed automatically.

2. A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)

A) Distributed Voicemail license at the main office
B) Distributed Voicemail license at the remote locations
C) Preferred Edition license at each location
D) Backup Voicemail license at the remote locations
E) VoiceMail Pro Server at each location

3. Which Windows component must be verified as installed on the server before CCR is installed?

A) Internet Information Services (IIS)
B) Microsoft Personal Web Server (MPWS)
C) Microsoft Data Engine (MSDE)
D) Internet Explorer (IE)

4. You are installing a 4 port expansion card into an IP500 to support eight DS 30 and two Phone 30 modules. What is the correct cabling scheme to connect the expansion modules to the TDM expansion ports?

A) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 310 using the one meter blue cable; then the two Phone 30s to TDM ports 1-2 using the two meter yellow cables.
B) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the cable that will reach; then the two Phone 30s to TDM ports 9-10 using the cable that will reach.
C) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
D) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.

5. Which function does the Primary Site Specific Option Number (SSON) perform in the IP Office?

A) This sets the ports used by the IP Office for the Real Time Protocol (RTP).
B) This sets the DiffServ Code Point (DSCP) setting applied to VoIP calls
C) This sets the DiffServ Settings for the Quality of Service mechanism (QoS) for VoIP calls.
D) This is part of the DHCP request for 4600 Series and 5600 Series IP phones.

Solutions: