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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Use the Manager application to shutdown the card before removing the SD card.
B) Use system Monitor to shutdown the card before removing the SD card.
C) Pull out the card; special shutdown is not required.
D) Dial the shutdown short code to shutdown the card before removing the SD card.

2. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) A Standard 19" Rack
B) An IP400 Rack Mounting Kit
C) Yellow 2 meter interconnect cables
D) An Uninterruptable Power Supply

3. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Test and document the results of the implemented solution.
B) Research possible causes and implement a solution
C) Replace hardware outside warranty.
D) Upgrade or downgrade the IP Office core software to fix the issue.
E) Duplicate the issue and obtain traces.

4. Which hunt group supports Forward Hunt Group Calls?

A) Collective
B) Longest Waiting
C) Sequential
D) Collective Call Waiting

5. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
B) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
C) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
D) Upgrade Delta Server to the latest release using the IP Office Admin software.

Solutions: