Certification Topics of Microsoft MB-920 Exam

The topics included in the Microsoft Dynamics 365 Fundamentals Exam are:

• CRM Field Service Management and Project Services Automation
• Introduction to CRM Marketing Management
• Power Platform
• Manage identity and access
• Deploy Windows devices
• Manage data access and protection
• Accounting standards and localizations for finance
• Manage updates
• Dynamics 365 for Customer Engagement
• Dynamics 365 for Finance and Operations
• Security privacy
• Introduction to CRM Service Management
• Cash management
• Manage apps
• Dynamics 365 for Talent
• Manage policies and profiles

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Study: To pass the test, you need to know how to use Microsoft products. And if you don't already use them, you're going to need to learn how. You should at least know enough about them to be able to answer questions about them on the test.

Practice: If you want your hands-on experience to translate into an official certification, you need to practice using Windows 10, Office 2016 and other Microsoft products until they're second nature. This means writing training materials and quizzes that simulate the kind of situations that will appear on the test.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

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Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (ERP)

Download exam skills outline

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Microsoft MB-920 Exam Syllabus Topics: