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Microsoft 74-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. You create the following DNS records: _Sipinternaltls._tcp.contoso.local SRV priority 0, weight 0, port 5061, lync2013pool.contoso.localDialin A 192.168.10.10FE2013 A 192.168.10.10BE2013 A 192.168.10.11 You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Create the following DNS A record:Meet.contoso.local A 192.168.10.10
B) Create the following DNS A record: admin.contoso.localA 192.168.10.10
C) Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
D) Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
E) Create the following DNS A record: lyncdiscoverinternal.contoso.localA 192.168.10.10

2. DRAG DROP
You are helping your customer perform a side-by-side migration from Microsoft Lync Server 2010 to Microsoft Lync Server 2013 Your customer's Lync environment currently includes the following:
-Lync Server 2010 Pool with two Enterprise Edition Front End servers
-Lync Server 2010 Mediation Server pool with one Mediation Server
-Lync Server 2010 Edge pool with one Edge Server
-Lync Server 2010 Audio/Video (A/V) pool with two A/V Servers
-Lync Server 2010 Monitoring and Archiving Server
-Lync Server 2013 Pool with three Enterprise Edition Front End servers and collocated Mediation Server pool
-Lync Server 2013 Persistent Chat server pool with two servers
-Lync Server 2013 Edge Server pool with two servers
-Two Session Initiation Protocol (SIP) trunks connected to Lync Server 2010 Mediation Server
-Two SIP trunks connected to Lync Server 2013 Front End Pool Mediation server pool Your customer moves a batch of users to Lync Server 2013. One user reports that when she escalates the IM conversation to an Audio/ Video conference with her colleague who is on Lync Server 2010, audio and video quality become choppy. She also reports that the bars change from green to orange to red. Users who are on Lync Server 2010 do not report any problems with audio or video quality. The Lync Server 2013 user reports that after a few minutes, everything starts working fine.You discover that the Lync 2013 user is using a home Wi-Fi connection. You start a Lync 2010 client on a test computer and sign in with a Lync Server 2010 test user account. You start a Lync 2013 client on a second test computer and sign in with a Lync Server 2013 test user account. You re-create the problem by using two test user accounts and collect the following information:
-log file from each client
-Lync events from each client
-log files from both Front End Server pools
-Lync Server event from Lync Server 2013 pool
-Network Monitor data on Edge Server
-Network Monitor data on the test computer that has Lync 2013 You need to analyze the logs and packet data to diagnose the problem. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

3. Your customer's Microsoft Lync Server 2013 environment is configured according to the following:
-Firewalls block all traffic between user subnets.
-Security policy prohibits any changes to firewall rules between user subnets. The customer reports that:
-Users can share their desktop with others on the same subnet.
-Users are unable to share their desktop between users on different subnets. You need to ensure that users can share their desktops between subnets. What should you do?

A) Disable Windows Firewall on the Front End Server.
B) Change the port range for Lync traffic.
C) Have the firewall team open media ports between each user subnet and the Edge server.
D) On the client computers, add an exception in Windows Firewall.

4. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition and Edge Servers. You create a group named HelpDesk You need to grant the minimum level of permissions necessary for members of HelpDesk to be able to enable or disable Lync users. What should you do?

A) Assign the CsServerAdministrator role to HelpDesk members.
B) Assign the CsUserAdministrator role to HelpDesk members.
C) Assign the CsAdministrator role to HelpDesk members.
D) Add HelpDesk members to the group RTCUniversalServersAdmins.

5. DRAG DROP You support Microsoft Lync clients and servers in your customer's company network. All computers are members of a single Active Directory Domain Services (AD DS) domain named contoso.local. The single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named contoso.com. You configure Lync to support users from a new SIP domain named proseware.net. The users of the new SIP domain report that the Lync client is able to connect to the Lync server only after manual configuration. Users of the Contoso.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to restore the internal and external automatic discovery features for the users of the proseware.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: