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Microsoft 070-123 Exam Syllabus Topics:

Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

1. Which metric is best for measuring the ROI of a SAM program?

A) Number of help desk tickets resolved.
B) Number of employees trained on Windows.
C) Reduction in software spend through license re-harvesting.
D) Total number of servers.

2. Which role should be the primary "Owner" of the SAM program?

A) A third-party lawyer.
B) The janitor.
C) A SAM Manager or IT Asset Manager.
D) An intern.

3. What is a key risk of using "Green" (Portable/Non-installed) software in a corporate environment?

A) It makes the PC too fast.
B) It saves too much disk space.
C) It is always free and legal.
D) It may bypass inventory tools and create hidden licensing/security risks.

4. You are a SAM specialist. You need to reconcile licenses for a customer.
You have the inventory data.
What else do you need?

A) The hardware warranty info.
B) The Entitlement data (Volume Licensing statements, invoices).
C) The company's stock price.
D) The employee's home address.

5. You are a licensing specialist. Your customer has 500 desktops. The desktops need to be replaced. The customer wants to standardize the desktops to run Microsoft Windows XP Professional and Microsoft Office Professional 2003. The customer does not want to activate any of the 500 desktops. You need to recommend the most appropriate licensing solution. What should you recommend?

A) Acquire licenses and Software Assurance through a retail channel.
B) Acquire licenses through an Original Equipment Manufacturer (OEM). Add Software Assurance.
C) Acquire licenses and Software Assurance through a volume licensing agreement.

Solutions: