The 000-602 exam is a IBM certification exam validating the IBM System z Technical Support V4 syllabus shown above. It belongs to these credential paths: IBM Power Systems Certifications. Candidates in 2026 prepare for it with PassLeader's 67 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

Proctored computer-based test at Prometric centers; RETIRED since 2014 Register for the IBM System z Technical Support V4 exam through these official channels:

• Retired Exam

After booking, PassLeader delivers your practice questions within 1 minute — preparation starts the same day.

Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 67 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations — and the website runs discounts at intervals, so timing your purchase can save a little more.

The IBM System z Technical Support V4 exam contains 67 to complete within 90 minutes. Timed simulation in the PassLeader Desktop Test Engine teaches that rhythm before exam day does.

The official IBM System z Technical Support V4 outline defines 5 domains. The leading three are System z Hardware Architecture (25%), System z Software and Firmware (20%), and Problem Determination and Support (15%). The full list is in the topics section above, and PassLeader's 67 practice questions cover each one.

IBM recommends these training resources for the IBM System z Technical Support V4 exam:

• IBM System z Technical Education

Follow the training with steady self-testing — the 67 practice questions from PassLeader help you apply theory and fill any gaps the training leaves.

Basic knowledge of IBM mainframe architecture and hardware support experience Since requirements change over time, confirm the latest on the official IBM exam page before scheduling.

PassLeader issues a full refund if you take the IBM System z Technical Support V4 exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

The IBM System z Technical Support V4 exam requires 65% to pass, and registration costs $200 USD. A failed attempt means paying the same fee again — a readiness check with the PassLeader engines before booking is the cheaper option.