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Cisco 640-461 Exam Syllabus Topics:

Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. After an IP phone has been added to a Cisco Unified Communications Manager server, the administrator notices that the phone has a directory number that is not in the number range in use by the organization. He also notes that the directory number is 1000. What is the most likely cause?

A) TFTP server is misconfigured
B) The phone may have auto-registered.
C) DHCP gave the phone the wrong directory number
D) The phone number was misconfigured.
E) The phone is configured on another server.

2. In which mode is CTI used with Cisco Unified Personal Communicator?

A) soft-phone mode
B) CTI mode
C) desk-phone mode
D) IP phone mode
E) IP communicator mode

3. Which command allows the telephony service of a Cisco Unified Communications Manager Express router to be associated to loopback address 192.168.143.44?

A) !telephony-servicemax-ephones 4max-dn 8ip bind src-addr 192.168.143.44!
B) !telephony-servicemax-ephones 4max-dn 8ip address 192.168.143.44!
C) !telephony-servicemax-ephones 4max-dn 8source-address ipv4: 192.168.143.44!
D) !telephony-servicemax-ephones 4max-dn 8ip source-address 192.168.143.44!

4. When a user calls a Cisco Unified Communications Manager telephone and another call is already in progress on that telephone, the calling user sees incorrect line identification information. Which configuration item is at fault?

A) The call was forwarded to another directory number.
B) The directory number exists in two partitions, but each line has different line identification information.
C) The line that was called cannot accept more than one call at a time.
D) The calling user dialed the wrong number.

5. When phones are divided in a group where all phones can answer a call, what is that setup called?

A) call grouping
B) call accounting
C) intercom
D) call pickup

Solutions: