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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following can be used to Backup a BlackBerry 10 (BB10) device?

A) BlackBerry Link and BlackBerry Desktop Manager
B) BlackBerry Link
C) BlackBerry Desktop Manager
D) BlackBerry Desktop Manager and BlackBerry Device Manager

2. When logs are requested by BlackBerty. what application and command is used to gather the requested logs?

A) Open Help, select Home, swipe down from the bezel and select Supportfrom the panel
B) Open Help, select Support and select Log Submission from the List.
C) Open Help, select Support and then select the newty available Create Report on the bottom panel.
D) Open Help, select Support, swipe down from the bezel and select Create Report from the top panel.

3. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A) Inbox
B) Inbox and the first 10 sub-folders
C) Inbox and its subfolders
D) Inbox and sent items folder

4. Which of the following is needed to successfully pair a Bluetooth device?

A) Both the Bluetooth radios should be on and one of the devices should be discoverable.
B) The radio on the device where the pairing is to occur should be the only one with Bluetooth radio on.
C) Both the devices should have Bluetooth radio on and be connected to the same Wi-Fi Access point.
D) Both the de> ices should have Bluetooth radio on and should touch each other with the back of the device

5. A user is unable to delete an application. What steps must be followed?

A) Click on the trash icon, in accounts.
B) Goto Options-> Security-> Application permissions.
C) Hold the screen, then click the Trash icon
D) Hold the screen, then click on any icon.

Solutions: