Exam Name: BCS Professional Certificate in Team Leadership
Certification Provider: BCS
Corresponding Certification: BCS Other Certification
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BCS TL01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Participative Leadership | 12.5% | - Team Engagement & Empowerment - Situational Leadership |
| Leadership | 10% | - Definition of Leadership - Leadership Theories |
| Positive Communication | 20% | - Communication Styles - Thomas-Kilmann Conflict MODE Instrument - Influencing - Mehrabian's Rule - The Betari Box |
| Emotional Intelligence | 5% | - Strategies for Developing Emotional Awareness - Emotional Intelligence Competencies - Building Trust - Concept of Emotional Intelligence (EQ) |
| Leading Teams Through Change | 10% | - Impact of Change - The Change Curve - Communicating Change - Implementing Change |
| Managing Team Performance | 17.5% | - Situation-Behaviour-Impact Model - Coaching for Performance - Setting Performance Objectives - Evaluating Performance - Development of Competence - Definition of Performance |
| Managing Time and Priorities | 10% | - Managing Time - Identifying Priorities - The Time Management Matrix |
| Team Leadership | 15% | - Responsibilities of the Team Leader - Action Centred Leadership - Leadership Styles |
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