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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. A line of business leader tries giving you the brush-off by sending you back to the IT team, saying, "I'm too busy whipping this contact center into shape to talk technology."
Which of the following responses will most likely keep you in the room?

A) Doing your due diligence with us will buy you sweat equity with IT.
B) Avaya has a long history of placing solutions in the contact-center environment.
C) In a way, aren't we all on the IT team?
D) Maybe we can help. What's keeping your agents from meeting their goals?
E) I've already got everything I need from the IT team, I need to hear it from you!

2. A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?

A) Scalable
B) Simple
C) Secure
D) Resilient
E) Modular

3. You are proposing Avaya IP Office TM to a regional provider of business telephony as a service.
Which of the following features should you highlight?

A) IP Office Media Manager
B) Simplified Web Self-Administration
C) Avaya IX TM Spaces
D) Cloud Operations Manager
E) Avaya Call Reporting

4. Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)

A) Provides rapid deployment targets
B) Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
C) Offers only simple inbound voice call routing and reporting
D) Is built for Avaya IX TM Workforce Engagement Select
E) Supports the distribution of on-premise and remote agents and supervisors

Solutions: