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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. How should a Loyalty Management consultant integrate Marketing Cloud with Loyalty Management in order to create journeys for promotions?

A) Use Marketing Cloud Connect
B) Use Salesforce Customer Data Platform
C) Use Custom Apex code via a middleware ETL tool
D) Use Marketing Cloud Server-Side JavaScript

2. Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A) Loyalty Analytics admin
B) CLA Analytics Base Admin
C) Rule Engine Designer
D) Data Pipelines Base User

3. Universal Containers has created a new Loyalty Member Portal for a second Loyalty Program that they have recently launched. A member of the first program has enrolled in the second program and has decided to use the same login for both Loyalty Member Portals. The user cannot access the new Loyalty Member Portal.
How can the Loyalty Administrator verify why the user cannot access the second Loyalty Member Portal?

A) Create a new user and new profile for the member.
B) Through Workspaces, check if the user profile has access to the new portal.
C) Check if the user has been assigned the Sharing Set for the Second Loyalty Member Portal.

4. A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information.
What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?

A) Create a permission set to run reports and assign it to marketing users.
B) Enable CRM Analytics and create a Loyalty app.
C) Modify the Marketing user profile to include permission to run reports.
D) Search Salesforce AppExchange for Loyalty Analytics apps.

5. How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?

A) Configure Loyalty data in the CDP through S3 buckets (Cloud).
B) Configure Loyalty Management Bundle Data Mappings.
C) Configure the Loyalty Data Accelerator Package.
D) Ensure Loyalty data is enabled and mapped in the CDP daily.

Solutions: