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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?

A) The score calculation is independent of the strategy and no change is required.
B) A new proposition filter needs to be configured in the strategy to filter on customer income.
C) Remap the scorecard property in the decision strategy for the change to take effect.
D) Add a new Group By component for the mortgage limit calculation.

2. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

A) Customer contact limits
B) Volume constraints
C) Suppression rules
D) Applicability rules

3. In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

A) Set Property
B) Data Import
C) Proposition Data
D) None, properties are available

4. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

5. A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

A) Dispute handling strategy
B) Call intent detection
C) Interaction history
D) Offers ranking

Solutions: