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PMI Project Management Office Certified Professional Sample Questions:

1. During the last portfolio steering meeting, business representatives complained about the sudden unavailability of some critical resources for a project with very high visibility and importance. The PMO leader was not informed of this risk by the project manager.
Which action should the PMO leader take to avoid similar situations in the future?

A) Schedule regular meetings with all of the project managers.
B) Identify the skills the project managers need additional training in.
C) Facilitate the adoption of risk management practices by project managers.
D) Review the processes identified as critical with the project managers.

2. A well-established PMO unit is transforming from a traditional mix of controlling and directive functions to a customer-centric service model. The company culture is very hierarchical and the PMO professional faces some challenges ahead.
Which action should the PMO professional prioritize given the fundamental role of PMOs?

A) Evaluate the current portfolio management software tool to align with the new services.
B) Foster collaboration among key stakeholders so they become change agents for the process.
C) Transform the PMO governance and processes to facilitate decision-making.
D) Build a service-oriented PMO value proposition into the new PMO charter.

3. A PMO team member who joined the PMO 5 years ago as a junior PMO analyst recently received feedback from customers indicating a lack of initiative in handling daily tasks, leading to a low perception of the PMO ' s value.
What should the PMO professional leading the PMO do to resolve this issue?

A) Find another role for the PMO team member outside the PMO.
B) Find another role for the PMO team member within the PMO.
C) Provide mentoring to the PMO team member to increase their performance.
D) Provide training to the PMO member through a training provider.

4. A PMO professional is supporting project managers who are engaged in launching a new advertising campaign for a marketing agency. One of the project managers seeks guidance on effectively managing the stakeholders to ensure project success and client satisfaction.
What should the PMO professional do?

A) Maintain multiple lines of communication with all stakeholders to gather feedback, address concerns, and develop solutions.
B) Prioritize communication efficiency by limiting communication to weekly stakeholder surveys focused on stakeholders ' concerns.
C) Tailor communications to the stakeholders who are directly impacted by the project outcomes.
D) Keep communication with stakeholders at a high level to avoid overwhelming them with too many project details.

5. The senior management of an organization is unable to cope with an increasing number of projects. The chief operations officer heard of a very successful PMO in another organization and decided to recruit their PMO leader. The expectations are high for the new PMO leader, and the organization demands they set up a PMO that is as successful as their previous organization ' s PMO.
What is the first thing the PMO leader should do to deliver on this expectation?

A) Define the appropriate type of PMO for the current organizational context and develop services accordingly.
B) Benchmark the current services with their previous experience and adjust the services as needed.
C) Establish the same services based on their experience in the previous organization to guarantee success.
D) Analyze the customer expectations and apply their experience from the previous organization as needed.

Solutions: