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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. How many mirrors can be found in scanners that contain a CIS?

A) 2
B) 3
C) Zero
D) One

2. Which of the following is a connector type for connecting telephone lines to fax/modems?

A) CAT-5
B) STP
C) RJ-11
D) RJ-45

3. If a customer reports printing problems from a specific application, which of the following should a technician try FIRST?

A) Print different files from the same application.
B) Uninstall and reinstall drivers.
C) Print driver test page.
D) Reload firmware.

4. When printing out a color alignment page on a CMYK model laser printer the technician notices that there is a yellow border on the lead edge of the red mixed image and the green mixed image.
There is also a green line between the cyan image and yellow image. Which of the following colors wil need to be aligned?

A) Cyan
B) Black
C) Yellow
D) Magenta

5. A technician finishes working on a clients unit and is preparing to leave when the client asks them about the problem they were having. Which of the following is the BEST way to respond?

A) Tell the client that the unit was broken and that this model is known for this kind of problem happening all the time. The problem has been fixed but might need to be addressed again in the future.
B) Explain to the client in appropriate terminology what was wrong, what was done to rectify the issue and ask if they have any other questions you can help with.
C) Explain to the customer in technical detail, how the device works, and explain how the repair was performed while showing them the schematics.
D) Tell the client that the unit was broken and it just needed some maintenance. It should work for a while.

Solutions: