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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

Question 1

Some users report that they cannot use the VPN to connect to the office via their browsers. A technician finds that the users are all receiving the error message, "Your connection is not secure." Which of the following is most likely causing this issue?

A. The operating systems need to be updated.
B. The firewall certificate has expired.
C. The users are not using the VPN client.
D. The users' credentials are incorrect.

Question 2

A technician needs to perform remote maintenance on devices across the network. The devices may be unattended or in use by employees. Cross-platform support and built-in security are required. Which of the following remote technologies best meets these requirements?

A. VNC
B. RDP
C. VPN
D. SSH

Question 3

An administrator must configure computers for remote users. The computers will be shipped directly to users from the manufacturer. Which of the following solutions should the administrator use?

A. Clean install
B. Zero-touch deployment
C. Remote Desktop Protocol
D. Private cloud

Question 4

A technician needs to manage an issue for a user. The technician escalates the issue to a third party and waits for an update, but the user insists that their issue must be fixed without delay.
Which of the following is the most appropriate action for the technician to take?

A. Refer the user to the third party to contact them directly.
B. Follow up with the third party and inform the user of the status.
C. Escalate the issue to the user's manager.
D. Wait for an update from the third party before responding to the user.

Question 5

An end user sees frequent onscreen messages from a retail site they visited a week ago. A technician investigates and determines that the pop-up blocker is turned on. Which of the following should the technician do next?

A. Uninstall and reinstall the browser.
B. Turn off notifications in the browser.
C. Reset the browser to its default settings.
D. Clear the browser cache.

Solutions: