Instant Download Cisco : 100-140 Questions & Answers
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Cisco 100-140 Exam Syllabus Topics:
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Reference: https://www.cisco.com/site/us/en/learn/training-certifications/exams/ccst-it-support.html
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Cisco Certified Support Technician (CCST) IT Support Sample Questions:
A new employee at your company has just finished being onboarded. She contacts you and complains that her virtual machine is very slow. You suspect that her machine needs more resources allocated to it.
How can the virtual machine be configured with more resources?
- A. Resources can be added from the hypervisor software.
- B. Resources can be added from within the virtual machine.
- C. Resources can be added from either the hypervisor software or from within a virtual machine.
- D. Resources are not configurable after a virtual machine is provisioned.
Correct Answer: A 🗳️
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A customer purchased a new motherboard for a desktop computer. The customer needs help installing the correct components. The customer sends you a picture of the motherboard, which is shown in the answer area.
You need to assist the customer in identifying the installation location of three components.
To answer, move the appropriate components from the list on the left to the correct locations on the right. You may use each component once more than once, or not at all.
Note: You will receive partial credit for each correct response.
Correct Answer:
Explanation:
You are investigating a DNS problem.
Which command can you use to query DNS records from a command-line interface?
- A. ping
- B. netstat
- C. traceroute
- D. nslookup
Correct Answer: D 🗳️
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You receive an email from a user with the display name of the President of your company. The email requests that you do them a favor and purchase gift cards and send the gift cards to an email address provided.
What should you do?
- A. Call the IT department to verity that the email is valid.
- B. Reply to the sender asking them to verity the email ' s legitimacy.
- C. Purchase the gift cards and send them as the President asked.
- D. Call the number listed in the email.
Correct Answer: A 🗳️
An employee is struggling with using Google Drive for storing Microsoft Office files that they create and edit on their PC using custom templates. Company policy encourages all employees to store their files on Google Drive, which is available as part of the company's Google Workspace subscription.
What should you recommend to help the employee more easily manage files on Google Drive?
- A. Instruct the employee to download and install Google Drive for Desktop.
- B. Recommend that the user stop using Microsoft Office and only use Google Workspace apps.
- C. Have the employee upload all edited and new files to Google Drive at the end of each work day and then download the required files for editing as needed.
- D. Use AirDrop to transfer and download the files from Google Drive.
Correct Answer: A 🗳️
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