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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Which configuration area must be configured for the Hot Desking user?

A) Services
B) User Rights
C) Telephony-Supervisor Settings
D) Extension

2. Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?

A) Use the Manager application to shut down the card before removing the SD card.
B) Use System Monitor to shut down the card before removing the SD card.
C) Dial the shutdown short code to shut down the card before removing the SD card.
D) Pull out the card. Special shutdown is not required.

3. Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?

A) Configuration Wizard
B) Management Tool
C) Configuration Tools
D) Management Wizard

4. You are trying to assign a user as a Power User in the User Form of Manager, but the option is not available in the profile drop-down menu.
What is the most likely reason for this?

A) The feature has not been enabled in the IP Office system's licensing.
B) The user's extension has not been configured correctly.
C) The user does not have the necessary User Right assigned to them.
D) The IP Office system is running an incompatible software version.

5. If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A) SSA Snapshot
B) System Monitor with ISDN L3 filter options enabled
C) Debug Manager on DTE port
D) Debug View with default filters

Solutions: